
Human in the Loop: Why AI Won't Run Fintech Builds Alone
A CTO on where AI belongs in banking builds and the one decision that stays human. With a real deployment pipeline, not another "AI won't replace you" take.
Where AI earns its place in a financial product, where it does not, and how to keep a human in the loop.
Showing 5 of 5 blog posts

A CTO on where AI belongs in banking builds and the one decision that stays human. With a real deployment pipeline, not another "AI won't replace you" take.

Only 11% of banks run AI agents in production. The real constraint is the process the agent inherits, not the model. Why redesign comes before automation.

A CTO's checklist before adding AI to a fintech product: is it the best fix, do you have the data, can you carry it after launch, and when to say no.

A designer's take on where AI helps in a product and where it gets in the way: automate the chore, leave the decision to the user, keep it explainable.

Most UK product teams shipped an AI feature this year. Most didn't move retention. Here's why and what the teams handling it well actually did differently.