Zakaz.ua, Ukraine's premier online grocery delivery service, recognized the need to expand its digital footprint into the mobile realm to accommodate a growing, mobile-savvy customer base. Without internal mobile design and development expertise, Zakaz.ua partnered with us to spearhead their transition into a mobile-first approach during the challenging times of the pandemic.
Challenges
Expertise Acquisition: Zakaz.ua lacked in-house mobile expertise, vital for their expansion strategy.
Mobile-First Delivery: Developing a seamless mobile experience tailored for iOS and Android users.
Rapid Team Formation: Assembling a capable team swiftly to meet immediate project demands.
API Readiness: At the start of our collaboration, Zakaz.ua had no APIs in place for mobile applications, requiring a structured approach to backend integration.
Our Solutions
Native Mobile Development: We focused exclusively on building high-quality native applications for iOS and Android, ensuring an optimized and reliable mobile experience.
Seamless Backend Integration: From day one, we established a strong collaboration between our mobile team and Zakaz.ua’s backend team. Given that the required APIs weren’t available at the project’s start, we defined API contracts—clear agreements on how the APIs should function. This allowed our teams to work in parallel, using mocked data until Zakaz.ua’s team implemented the necessary backend features. Once the APIs were ready, we seamlessly transitioned from mock data to real backend data, ensuring smooth integration without delays.
Strategic Staffing: We didn’t just build an app; we built a team. By hiring skilled professionals and immersing them in our processes, we prepared them to transition seamlessly into Zakaz.ua’s ongoing internal operations post-project.
User-Centric Design: Our approach centered on crafting an intuitive user interface that simplified the shopping process. This included meticulous attention to product categorization, navigation, and checkout procedures to ensure a delightful user experience.
Quality Assurance and Ratings: Our efforts culminated in an exceptional outcome, with both the App Store and Google Play showcasing a stellar 4.9-star rating, reflecting high user satisfaction and operational excellence.
TechStack we used
Front-end
Swift (iOS)
Kotlin (Android)
Impact
The transformation led by our team helped catapult Zakaz.ua to the forefront of grocery delivery services in Ukraine. Our strategic focus on native mobile development, combined with close cooperation with Zakaz.ua's backend team, ensured a smooth and efficient rollout. By establishing a structured API integration workflow and empowering Zakaz.ua with an in-house mobile team, we didn't just deliver an app — we helped build a sustainable mobile-first culture within their operations.
Today, Zakaz.ua continues to thrive, leveraging the solid mobile foundation we helped establish to serve an ever-expanding base of satisfied customers. Through our partnership, Zakaz.ua has not only met the demands of a dynamic market but has set new standards in delivering convenience and quality right to the doorsteps of Ukraine.
